Business and technology provider, KAZ Group, has added another chapter to its success story after signing a three-year, $10 million contract with the WA department of community development.
KAZ will take responsibility for the department’s entire infrastructure, from servers to its 1600 desktop and laptop computers in departmental offices across the state.
It replaces a large multi-national company as the incumbent managed services provider.
“The contract tender was a competitive process and, ultimately, we were the best fit,” managing director of KAZ technical services, Andrew Richardson, said. “We have the cultural fit and flexibility only an Australian company can offer.”
Under the contract, KAZ will be managing the service desk, desktop servers and network facilities, as well as maintenance of internal and external security.
A phased transition process began in February, which saw KAZ relocating the department’s servers to KAZ's Perth office.
“It has been a rapid transition,” Richardson said, “and we hope to be fully in place by the end of March.”
Any additional IT projects would also be KAZ’s responsibility, ensuring that the department was taking full advantage of any new technologies.
“I think that this is the proof of the pudding,” Richardson said. “The department was not obliged to award us any incremental projects.” KAZ is now executing a change from Novel to Microsoft systems as a parallel project to accompany the transition.
“KAZ impressed us with their willingness and ability to understand our goals and our business requirements, as well as our budget parameters,” the department’s executive director for business services, Mino Intini, said.
The ASX-listed company has enjoyed a successful year thus far, having already secured lucrative deals with Australian chemical company, Orica, and the NSW Department of Mining Resources.
No announcement has been made about any future contracts, however, Richardson is confident about the company’s market position.
“We do have some interests to consider, but nothing that I can comment on at present,” he said.