NCR is tackling the low end of the retail market with a new Point of Sale (POS) solution. It has appointed Goodson Imports as the master distributor for the PC-based Neighbourhood POS solution.
Aimed at small food and retail outlets, the POS solution is compatible with a range of NCR open architecture RealPOS terminals.
NCR decided to move down the value chain into the small end of the retail market to address what it saw as an untapped market, said NCR Retail Solutions Division marketing director, Conway Kosi.
“The target market in the Australian non-food, general retailing industry numbers around 21,000 plus outlets, and the hospitality industry accounts for a further 36,000 outlets, with combined annual turnover worth in excess of $35 billion annually,” said Kosi.
The Neighbourhood POS solution was unique as its integrated hardware and software solution scales across verticals and allows end users to have a single point of contact for support, said Kosi.
The product would appeal to resellers because unlike tailored POS solutions that often require tailored support and reprogramming for every change to the system, the NCR software allowed changes without software reprogramming.
“The software is heavily parameter driven – the parameters are adaptable without changing the software,” said Kosi.
NCR would initially target distributor Goodson Imports’ base of resellers with the solution, said Kosi. Goodson has a background in providing POS hardware and turnkey solutions for retail, business and hospitality.
“We have a very good foundation of more than 400 resellers to which we can offer these solutions. We'll also be looking for opportunities to grow business as these sectors continue to expand,” said Goodson general manager Max Schuddeboom.
Both Goodson and reseller partners will be trained to provide support, with NCR planning training and a roadshow from the end of March.