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Apple recalls 28,000 PowerBook batteries

Apple recalls 28,000 PowerBook batteries

Apple has issued a global recall for batteries from its range of PowerBook G4 laptops, stating an internal short causing the rechargeable cells to overheat poses a fire hazard.

About 28,000 PowerBooks worldwide feature the recalled batteries, produced by South Korean-based manufacturer LG Chem. The vendor has received four reports of batteries overheating in the US, although no cases have been reported locally.

Those notebooks affected are the 15-inch PowerBook G4 (aluminium) laptops with model number A1045, produced in the last week of December. They have been on sale since January.

Products included in the recall have serial numbers beginning with HQ404, HQ405, HQ406, HQ407, or HQ408.

Apple has advised consumers not to use the batteries, but to contact Apple for a free replacement battery immediately. Customers will then be asked to send back their faulty batteries in the supplied packaging.

Apple spokesperson, Martha Raupp, said it maintained records of those products sold to resellers and could identify which stores had ordered stock affected by the recall.

All resellers have received written notification about the recall, she said.

Apple had also created a website through its standard ordering channels where these resellers could put in customer details so the company could contact them on their behalf, Raupp said.

More information on the recall is available at: https://depot.info.apple.com/batteryexchange/index.html


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