Sony Ericsson has recalled a 2-pin phone charger after two separate incidents involving the product in the past week.
In one case, the top plastic component of the charger opened up, exposing the internal electronics. In the other, a charger was suspected to have shorted the power supply.
“We’re still investigating the actual cause, but we don’t want to take any chances,” marketing manager, Melinda Heckels, said.
The recall affects a 2-pin charger made by Delta in Thailand and sold in Australia and New Zealand with identification number BML 162099/4 R1A.
The identification number and “Made in Thailand by Delta” is printed on the socket-face of the charger.
Sony Ericcson expected to recall about 80,000 units which had been sold in Australia and New Zealand since October 2002, Heckels said.
Sony Ericsson has advised consumers to stop using affected chargers immediately, and visit a Sony Ericsson Service location for a replacement or call its customer care centre on 1 300 132 183.
The chargers were sold bundled with some Sony Ericsson products and separately.
Sony Ericsson will issue a free replacement charger, along with a pre-paid envelope for returning the recalled charger.
It will provide information about the recall to customers via SMS, as well as placing advertisements in newspapers and trade magazines.