Real-time enterprise is coming, but not yet

Real-time enterprise is coming, but not yet

The emerging business discipline of real-time enterprise (RTE) is gaining traction with the business world - but it could take years before it comes to fruition, according to Gartner.

RTE uses up-to-date information to progressively remove delays in managing and executing critical business processes, Gartner’s research director in Europe, Mark Raskino, said.

“It’s a 10-year endeavour,” he said.

It would take time to migrate the majority of systems and processes to RTE, Raskino said.

“This is all about process change — moving toward immediate detection and repeating of key business events,” he said.

The enterprise network running RTE includes FTP, HTTP, Mom, SOAP and TCP/IP.

Today’s now economy — where services, goods and action are accelerated — is forcing businesses to change the way they operate, he said. Companies need to “slash end-to-end response times to meet the pace of the external environment”.

Using a host of technologies — including warehouse, wireless and Web services as well as applications such as tagging, instant messaging (IM), ERP, CM and business activity monitoring (BAM) — companies can sense and track, do intelligent analysis, effectively react, collaborate a response and offer controlled communication.

“To sense and track in the physical world as well as the virtual world will increase – and if we don’t exploit it, our competitors will,” he said.

Often times, one arm didn’t know what the other was doing, he said. This was where controlled communication — portals — came in.

Inevitably, the trend would move towards linking processes, he said. Traditionally, when a market event happened it went to different silos since integrating technologies had been expensive and cumbersome.

But down the road specialised, real-time intelligence services would emerge, Raskino said. Examples included micro-climate weather, road traffic, media audience, people location, market data and search strings.

Follow Us

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Show Comments