Ferntree operates in a number of main areas, including computer systems management, writing and supplying software and hardware, and education and subsequent support. On the training side the company claims to have 22,000 attendees at its course each year, and recently pumped $1 million into upgrading its training facilities.
Ferntree has been active in terms of writing and supplying computer software. For instance, in December of 1995 it won a $900,000 contract with the Tasmanian government to create a new database system for the State's 700 Acts of Parliament, as part of Tasmania's $2 million Legislation System Project. The system is expected to be up and running by August this year, and uses Ferntree's Structured Information Manager (SIM) product, an SGML information retrieval system that manages multigigabyte information collections of text and other media. The product itself was developed by CITRI, a research institute jointly funded by the Royal Melbourne Institute of Technology and the University of Melbourne. Ferntree has acted to commercialise the software, providing marketing, sales, system integration and support.
Another client has been Westpac Banking Corporation, with which Ferntree worked on the launch of its GM credit card and provided expertise on the Credit Decision Management system.
There is also RoStar, a joint project involving the Health Department of Western Australia, Ferntree and WA-based software developer ATR. RoStar is a rostering product that enables organisations to dissolve responsibility for the preparation of rosters and to maintain central functions where appropriate.
With regard to systems management, its customers have included Shell, for which it has provided desktop support services, Westpac and Challenge banks, the WA Public Health sector and the NSW Police Airwing Command.