TriGem launches support centre in SydneySYDNEY - TriGem Computer and Intel have begun trialling new cable modems in South Korea, and launched a new technical training and support service centre in Sydney.
TriGem and Intel are trialling Home Net services based on Intel's cable modem technology. According to Intel, the trial delivers an Internet browsing capability of "up to 300 times faster than existing 28.8Kbit/sec modems by using a combination of cable television network and a cable modem connected to a home PC". The trial marks Intel's first broadband technology trial in the Asia-Pacific region following the opening of the organisation's communications products centre in February this year.
According to Intel, Home Net service enables high-speed information transfer through cable TV networks already installed in homes and offices using a cable modem connected to a PC. The service is also being tested in the US and Europe.
Little green man goes global
Capalaba, QLD - Queensland-based Leprechaun Software managing director Jack Kenyon is following up on the contacts he made at CeBIT in Hannover, Germany, with what he describes as a "major international marketing push". As a result of CeBIT, Kenyon says his firm expects to place its Virus Buster software with "no fewer than 25 new distributors".
Leprechaun's Virus Buster software currently holds about 30 per cent of the Australian antivirus market, according to Kenyon, who says the product has enjoyed particular success in the financial, corporate and government markets. Virus Buster operates on MS-DOS machines under Windows 3 and Windows 95, and operates on both the BIOS and application levels, Kenyon said.
A related product, Virus Gate, is specifically designed for NetWare networks. A third product, Virus Buster Lite, performs only signature scanning and generic virus detection.
Tel: (07) 3823 1300 Fax: (07) 3823 1233
New distributor seeks products, channels managerSYDNEY - Solutions provider Rosser Communi-cations is set to enter the distribution game with the formation of a new company called Dovetail. "Dovetail will distribute products that connect PCs to host systems," said Rosser managing director Alex Rosser, who will also run Dovetail.
He says the impetus to form Dovetail grew out of Rosser Communications' experiences as a solutions provider. "We saw an opportunity to fill a niche," he said. "This also allows us to draw clear boundaries between our areas of operation: Rosser will stay focused on end-users; Dovetail will supply resellers."
Initially, Dovetail's product line will consist of Wall Data's line of Rumba software, Shiva's remote connectivity-related products and MicroIntegration's AS400/PC connection products. "We're actively looking for other products that complement that range. In particular, we're looking to pick up a line of modems," Rosser said. "We're also seeking a channels manager."by Terry BanksDovetailTel: (02) 418 2487 Fax: (02) 418 2501Powersoft chooses Sydney for regional support centreSYDNEY - Powersoft, a division of Sybase, has chosen Sydney for its regional Asia-Pacific support centre. The centre will provide support for developers in China, Korea, Australia and New Zealand. It is expected to provide a 24-hour maintenance cycle for developers.
"The regional support centre empowers the region to deliver what the customers want," said Dan Foley, Asia-Pacific regional support director for Powersoft. "We chose to locate the centre in Australia because of the skilled personnel available and the multicultural base needed to supply staff fluent in the necessary languages." The centre will initially employ 45 staff, expanding to over 110 in the next 18 to 24 months, according to the company. A multilingual Web site will also be established to cater for regional customers.
Loadplan sweeps for MIMEs
MELBOURNE - Loadplan has been appointed as a distributor for antivirus product MIMEsweeper. According to Loadplan, MIMEsweeper prevents viruses in e-mail environments, controls which users can send and receive e-mail and provides customisable e-mail content and routing control. MIMEsweeper supports Lotus cc:Mail and SMTP (Internet) mail environment with MS Mail/Exchange capabilities planned soon.
Tel: (03) 9690 0455 Fax: (03) 9690 7349
One bad Apple doesn't spoil the bunch
SYDNEY - Defective components in certain models of the Power Mac and Performa desktops and PowerBook laptops have prompted Apple Computer to extend the warranties for an undetermined number of units.
Models affected include the Power Mac 5200 and 5300, Performa 5200, 5300, 6200 and 6300 and PowerBook 190 and 5300, said spokeswoman Nancy Morrison.
On the desktop systems, either a faulty ROM-cache chip or defective clock chip is causing computers to freeze up, or a defective cable is causing the colour hues on the monitors to change suddenly and intermittently, Morrison said. In the PowerBooks the most prevalent problems are cracks in the display housing at the hinge, or the jack on the AC power connector becomes loose or stops working.
Apple manufactures the computers but gets many of its components from other companies which may or may not have used defective parts, so not all computers in the affected product lines will need repair, Morrison said. It depends on where the individual computer was manufactured and when.
Sue Sara, corporate affairs manager at Apple Australia, says owners with defective products should contact their dealer, and that Apple will extend the warranty period where necessary.