HP customisation plant on track

HP customisation plant on track

Hewlett-Packard's local configuration centre is on track for a September opening, with the vendor already trialling the concept with one business partner.

Market development manager Rob Hartnett said the new centre will allow it to do specific system builds for channel partners, allowing greater flexibility for their clients.

HP has previously catered for special builds out of its Singapore facility, but these were restricted to runs of at least 500 units, said Hartnett. "Now we can move that into Australia, and give a quicker production time. And we can actually do a lot lower specifications, down to 20 systems."

Hartnett said a major consideration for the centre has been to reduce the time difference between when the product is finished and its arrival at the end customer.

"So what we've actually done is put the whole configuration in our freight forwarders' warehouse," he said, "so as soon as we finish the box it can go straight onto the trucks."

To further save time for business partners, HP will allow them to visit the facility and perform further customer configuration work, such as loading of drive images, before the boxes are shipped out.

The new facility will also allow for greater flexibility in bundling products such as DeskJet printers with Vectra PCs, Hartnett said, as all of HP's peripheral products are also kept at the freight forwarders' premises.

Hartnett said the centre is modelled on four similar centres that HP operates elsewhere in the world.

The experience the company has gained through these centres has assisted in getting the local centre up so quickly, he said.

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