Training through the global village

Training through the global village

The indication within the industry that expenditure on IT training will increase is good news to companies focused on providing such training. Global Knowledge Network is one such company.

Australian operations were established in 1995, but the company has been operational in the US since 1965. In Australia the company has three training locations situated in Sydney, Melbourne and Darwin.

A privately held company, Global Knowledge Network was created when the investment firm Welsh, Carson, Anderson and Stowe acquired selected assets of Digital Equipment's Learning Services Business. Since then, the company has grown through a variety of acquisitions, partnerships and contracts.

Most recently, Global Knowledge Network Australia won a contract to provide Windows NT training to 1200 DEC engineers worldwide. In Australia, the company became the sole Microsoft online training provider as of February this year, and in April an agreement with Oracle was struck to provide Windows NT 4.0 training to Oracle technical support employees.

Asked what defines Global Knowledge Network Australia in the thriving training industry Chris Leach, the company's managing director, said, "Global Knowledge Network is purely a training company. We don't specialise in anything else, so we are completely focused on training.

The range of products provided by Global Knowledge Network Australia is wide and caters to a variety of needs and modes of learning. The company believes that classroom-style training remains the preferred type of learning for most people, but it also provides self-paced multimedia programs, and online training.

The multimedia programs include CD-ROM, videotape and audiotape programs; the company offers custom development of the interactive multimedia courseware to customers and partners.

Global Knowledge Network Australia's online programs take the form of supplements to classroom training. Twice a day, three times a week, students can log on to the chatroom-style site and talk to the instructor and other students around the world. The sessions are scheduled first thing in the morning and at lunchtimes to facilitate people using the site.

"Our approach sees that training is time-consuming and costs money, although the return is multi-fold. The choice of ways of training that Global Knowledge Network Australia provides makes it not only more accessible, but cost-efficient."

Global Knowledge Network Australia

Tel (02) 9223 4860ÊFax (02) 9233 5996


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