While it has almost ruled out Sydney as the site for its new regional distribution centre (see ARN, November 5, page 1), BMC Software is still whipping up support for Australian software developers eager to develop modules for its Patrol management suite.
On November 15, BMC is scheduled to start shipping worldwide a key component of Patrol developed by an eight-person software company, Insight Innovations.
The company has developed a module that notifies users by e-mail pager or mobile phone when applications or systems being monitored by Patrol operates outside defined performance or capacity levels. The module has gone through a quality assurance process by BMC that has rebadged it Patrol Alarm Manager.
Insight Innovations' managing director, Mark Shoebridge, said the launch of Alarm Manager was the culmination of three years work by the company.
"There seemed to us to be a space in Patrol that needed filling," said Shoebridge.
"Patrol has alarms but they do things like making an icon blink on a screen. There was nothing to send an automatic message to a pager or phone," he said.
Insight Innovations funded the development of Alarm Manager through selling consulting, training and implementation services for Patrol.
"We're not a software reseller, so we complement BMC's own sales people - we're not a threat to them."
Shoebridge said one of the attractions of working with BMC was that the company actively promoted independent software developers.
"Because Patrol was developed in Australia, there is a strong user community here and a lot of local talent in the product," said Shoebridge.
Next in line
He added that the next product his company would be developing would certainly also be based on Patrol.
"We'll continue to fund our research and development efforts through training and services," said Shoebridge.
"We're cashed up and ready to go."
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