ServicePoint calls on Interwise to expand video offerings

ServicePoint calls on Interwise to expand video offerings

Australian videoconferencing company, ServicePoint, has formed a new partnership with US-based Interwise in a bid to expand its enterprise conferencing offerings.

ServicePoint CEO, Andrew Berriman, said the partnership was a significant move for the company.

“It’s important from the perspective that we’ve been in the enterprise communication industry for more than 11 years and this partnership will enable us to deliver a collaborative solution [over one single IP platform] for a fixed price,” he said.

As a result of the partnership ServicePoint will now include Interwise’s ECP Connect as part of their enterprise offerings.

ECP Connect is a software or hosted service that can integrate video, voice and data over a single IP stream.

The platform integrates with a company's existing infrastructure without requiring any upgrades.

“The company or organisation will just have to pay a one off licensing fee for unlimited usage,” Berriman said.

ServicePoint Sales engineer, Steve Witherspoon, said that ECP Connect could be used by any number of people at once from two up to 10 000.

“With ECP Connect companies can have these conferencing services with any number of people for any length of time without needing to pay a telecommunications company to host it for them,” he said.

Witherspoon said possible uses for the application would include e-learning, sales training, product launches, help desk support and also meeting with channel partners.

Berriman said that although it was only early days all the current ServicePoint customers had expressed interest in the new offering and it was presently being trialed in several Australian universities.

ServicePoint customers include the Australian Defence Force, Westpac, Coca-Cola Amatil, Department of Immigration, and Centrelink.

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