Missing distributor Computer Connections International (CCI) is alive, and managing director John Price has hit back at the innuendo that has circulated about his company.
Three months ago CCI seemingly disappeared, closing offices all over Australia and New Zealand. All phone inquiries were diverted to a message service that CCI's resellers claimed was a dead end. CCI, it said, was in the midst of moving to Sydney from Melbourne, but rumours of it having gone bust were heard.
One New Zealand reseller, Peter Davy of ComputerLINK Services, was left stranded.
"I don't have the financial cushion to absorb my supplier disappearing overnight," he said.
Davy said he had lost sales as a result of his customers losing faith in him, and he was left supporting the warranties out of his own pocket.
Around two months of silence ensued, but then New Zealand resellers were eventually privy to the real reason for CCI's absence, that Price has since made available to the Australian industry.
"We are a family company, and we experienced some family difficulties," he said. The absence?
"It took us some time on top of that to move everything from Melbourne to Sydney."
CCI is now apparently back on track, and poised to make a significant announcement regarding its future soon.
The grievances of its resellers regarding outstanding stock and warranty RAs (return authorities) that CCI still possesses are now more than adequately being looked after, according to Price. He said that his company is currently attending to the resolution of these problems on a daily basis.
Price alluded to a major directional change for CCI this year, becoming primarily concerned with memory. Recent travel into Asia has seen a "close relationship" formed with companies in Taiwan and Singapore for technology transfer, he said.