Just when it seemed that the Compaq name was never again to be seen on Harvey Norman shelves, it made a brief appearance last weekend. But only as part of the retailer's "$2 million sellout" in its Sydney stores.
And it left the vendor puzzled.
Compaq Australia consumer director Rob Balmer assured ARN that the stock was not supplied directly by the vendor, and, while the door to Compaq was always open for the retailer, he was "concerned that its product would be sold by a non-authorised reseller".
"Our concern is with the support for consumers, which is the reason we have authorised resellers," Balmer added. He did not want to speculate from where the stock was sourced, but commented that it was "very interesting to note that of the brands that Harvey Norman advertised in the sale, they led with Compaq".
Calls to several Harvey Norman stores yesterday revealed that the Presario model was a hot seller, with none being left on the shelves by lunch-time.
As to the source of the Presarios, a Harvey Norman spokesperson confirmed that they did not come direct from the vendor, but was not willing to reveal the supplier.
The spokesperson added that the retailer was still committed to its other major brands.