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Vendor neutrality gives CSC the edge

Vendor neutrality gives CSC the edge

Perceived vendor neutrality has netted Computer Services Corporation (CSC) a five-year outsourcing deal at the Credit Reference Association of Australia (CRAA), worth at least $20 million.

"We made a decision to go with CSC [ahead of IBM Global Services Australia and EDS] because they best fit our corporate culture and are not aligned to any vendor," Chris Lawrenson, CRAA's general manager of information services, told ARN.

IBM Global Services Australia is jointly owned by IBM and EDS is part owned by Hitachi.

As part of the deal, which was signed earlier this month, CSC is to take responsibility for CRAA's hardware, software, desktop and network operations.

According to Lawrenson, CRAA's decision to outsource sprouted from a Gartner Group review of the organisation's IT operations commissioned earlier this year.

Of the 21 staff made redundant as part of the IT overhaul, Lawrenson claims 17 have been offered positions with CSC.


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