Recruitment specialist TMP Worldwide Australia has appointed Com Tech to handle its volume software licensing agreements. Created out of a merger in 1996 between recruitment advertising agencies Neville Jeffress, Armstrong's and Austin Knight, TMP Australia has 350 staff spread across every major city in Australia.
When national TMP IT manager Diana Kahui decided to upgrade the organisation to Microsoft Office 97 in May 1998 she became aware of a problem with licences.
"One of the things that sometimes happens when organisations merge is that files get lost. We had Microsoft applications operating on every PC and Mac we owned, but the users hadn't retained their paper licences and the only products registered with Microsoft under the company name were a few copies of NT Server and SQL Server."
"With no proof of purchase and no records either within the company or at Microsoft, we faced serious exposure with regard to our software licensing."
Maintenance and support
Com Tech already provides maintenance and support for the TMP Australia router network and e-mail system. Kahui has now extended TMP's relationship with Com Tech to include purchasing and management of TMP Australia's software licences.
"Volume licensing programs are extremely complicated, with lots of management and reporting requirements that I simply don't have the time to get involved with," Kahui said.
"It makes good business sense for any organisation to ensure their licensing arrangements are fully compliant.
"Whether it's intentional or just an administrative oversight, as it was in our case, no one wants to be accused of software piracy." She added that Com Tech conducted searches at Microsoft on behalf of TMP Australia to determine the extent of TMP's licensing problem, and purchased necessary licences on TMP's behalf.
By June 1998, TMP Australia was up to date with its software licences. The company now has a Select 4 agreement with Microsoft, negotiated by Com Tech, and holds volume licences for Microsoft Windows, Office 97, Exchange and NT Server.