Queensland-based integrator Data#3 has been selected by G3 Communications Group to implement SAP R/3 as its financial management system over competitors Oracle, Great Plains and Platinum.
Worth approximately half a million dollars, the contract includes the implementation of R/3 on Microsoft NT and SQL servers, with Data#3's partner, IBM Global Services, responsible for the actual implementation process.
After performing some consultative work in regards to a financial management system for G3, Data#3 were exclusively asked to submit a proposal that identified G3's requirements.
Data#3's business development manager, Jan Gomola, believes that it received the contract due to the end-to-end solutions that Data#3 provides.
"Data#3 is a SAP reseller and a SAP systems integrator. This means we can provide the licences and the products to build a system."
According to Margaret Sutch, G3's Financial Controller, Data#3 was awarded the contract because of its ability to provide a system that identified the particular solutions that G3 needed.
"We needed a financial system that was able to interface with a telco's billing system. I have had difficulties with previous billing systems because they did not integrate with the financial system," Sutch admitted.
Data#3 also had to ensure that the system it was providing could be utilised to track products such as G3's mobile handsets. Sutch is expecting SAP R/3 to enable G3 to monitor a customer's SIM card, phone number, customer service plan and warranty.
According to Gomola, the SME market is not the traditional domain of SAP R/3 products, yet G3 needed to plan for the future and take into account the high growth rates they are experiencing, giving them maximum capabilities down the track. SAP R/3 offered the best support for G3 during this expansion and ultimately for its larger business orientation.
However the price tag on such technology doesn't always come so cheap and it was Data#3's and IBM Global Services' partnership that allowed G3 access to the system.
"IBM have had some specific experience in this area and worked off an existing blueprint which lowered costs. In addition, the low number of user licences and amount of hardware kept costs down, but G3 will grow," and Gomola is anticipating a continuing relationship with a company that is projected to reach a turnover of $122 million in the next three years.