Sterling Commerce turns to the channel for remote coverage

Sterling Commerce turns to the channel for remote coverage

Sterling Commerce is charting some foreign territory with plans to use an indirect channel for its new remote systems management solution, Connect:Remote 3.3.

The company has traditionally dealt direct, but is now also looking to engage Australian systems integrators and software developers to use Connect:Remote as part of the enterprise solutions they deliver to customers.

According to Prue Barrowclough, sales executive at Sterling Commerce, Connect:Remote turns remote PCs into managed clients, enabling system administrators to more effectively supervise and support large numbers of occasionally connected users.

Sterling acquired the technology when it purchased XcelleNet in April this year.

Sterling officials claim the increased mobility of corporate end users offers a great opportunity for potential Connect:Remote channel partners.

Corey Smith, president of Sterling Commerce's managed systems division, said the number of workers who are intermittently connected to an enterprise will grow to about 50 per cent of the total workforce by 2000.

While management of remote systems is more difficult for systems administrators logistically, Smith argued it is also more expensive for companies.

The Connect:Remote suite incorporates four administrator's modules and a packaged module for enabling remote clients.

They include:

Connect:Remote Software Manager, which allows system administrators to securely distribute, install and manage commercial and customised software applications to remote users.

Connect:Remote Inventory Manager which audits hardware and software assets on remote systems.

Connect:Remote AntiVirus Manager which distributes, installs and maintains McAfee's VirusScan antivirus software on remote systems.

Connect:Remote Backup Manager that automates the backup of remote system files to a central location with push-button restore features.

Connect:Remote also has specific modules for Tivoli's TME 10 and Microsoft's SMS systems management software packages.

Barrowclough said Connect:Remote has been particularly successful in the retail sector, with BP, Liquorland and Sportsgirl among the list of Australian customers using the product.

It runs on Microsoft Windows (versions 3.x and higher) and OS/2.

The basic client module (which includes file transfer, full remote control, checkpoint restart and MAPI messaging) is priced from $330, with administration modules ranging in price from $105 to $160.

Sterling Commerce

Tel (02) 9966 2500

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