Australian software developer Elcom Technology is on the threshold of installing an ordering solution for Hewlett-Packard's Latin American subsidiary after successfully completing a similar deal with HP's Asia-Pacific arm.
Eighteen months ago, HP went searching for a solution that could support its global distribution network. The vendor called in Elcom at the last minute to prove its technology.
According to managing director John Anstey, the company was fortunate to receive HP's backing.
"Elcom actually won despite the fact the HP had already made the decision to go with another company," Anstey said.
According to Elcom's marketing manager Ron Mannix, the deciding factor was the ordering system's premise to minimise time of access to the solution without compromising the technology deployed.
"With varying degrees of technological development apparent in the Asia-Pacific region, the system needed to accommodate them all."
With the system now fully installed and operational across the region, Elcom is now ready to customise its offering to suit HP's overall business plan.
"Elcom is focused on using technology from a business perspective rather than a technology for the sake of technology stand point," Anstey said.
"We expect clients to see a return on their initial investment and proving the model before extending it any further. We can always plug in extra modules later."
And in what represents a major coup, Elcom beat off the internal developers of HP's North American ordering solution for the Latin American business.