Integrators Anixter, Com Tech, JNA, Anite and Alpha West have all signed on as authorised Bay Networks Enterprise Solutions Providers, Nortel officials said last week.
"Resellers granted ESP status must have a highly integrated relationship with Bay Networks and an established reputation for high technical skill and quality customer service," said Steve Rust, region director for Nortel's Bay line of business.
Kent Brooks, Anixter's managing director for Australia and New Zealand, said that the "ESP program adds further definition and structure to our relationship with Bay Networks".
"It is particularly pleasing to see that it includes elements which encourage honest and ethical behaviour as well as covering factors such as performance indicators and training."
Gerard Florian, business unit manager of Com Tech, said the program had been deployed through its pre- and post-sales division, while Laurie Stevens, Anite's CEO for the Pacific region said it had already increased revenue by 20 per cent through the business partnering program.
"It has also provided us with the ability to leverage services and to offer better business solutions in the coming year," Stevens said.
JNA's marketing manager Patrick Zuluaga said that "receiving ESP status is recognition of JNA's commitment to Bay Networks".