Network integrator Memorex Telex claims to have provided Mission Australia with a competitive edge in the newly deregulated and cutthroat environment of employment services with the installation and management of a wide-area frame relay network solution.
This tender win will see it design and implement a network spanning 92 offices and 500 employees.
According to Eric Chant, IT manager at Mission Australia, the initial motivation to develop a network was the intense competition in the job vacancy industry and a belief that a WAN could be the differentiating factor between Mission Australia and its competition.
Memorex Telex was chosen to fulfil this expectation because it could install the entire system in 12 weeks, the time between Mission Australia gaining the contract to the commencement of services. Memorex Telex was able to achieve this by connecting and configuring the system at a Sydney staging station prior to delivery, an operation that minimised the chance of onsite repairs and compliance problems.
Memorex Telex's senior account manager Kevin Regan asserts that the company was successful in the tender process because "Mission Australia needed a company that could react fast and was good at projects. Memorex Telex is exceptional at this because its methodology is focused around it and our experience allows for it."
Memorex Telex also had the advantage of being able to manage the entire system from its Network Control Centre (NCC) which enables Mission Australia to concentrate on its core competencies rather than the technical aspect of a network. "The NCC makes everything easier," explains Regan.
In addition to access to the Integrated Employment System (IES), a joint compilation from government departments for all job seekers, the Cisco-based network offers centralised management of payroll, finance and human resource applications, intranet messaging and file sharing.
The initial two-year contract could prove to be a long-term strategic relationship for Memorex Telex, with future alliances already under negotiation to extend the level of support to servers, workstations and printing facilities.