IDC's latest report challenges preconceptions about ERP solutions being cumbersome to implement and unable to deliver promised efficiency improvements.
The report's results indicate that the take-up of the enterprise system and the consequent improvement in enterprise management is increasing significantly amongst all commercial sectors in Australia.
According to Merv Langby, senior consultant, professional services, IDC: "ERP is already widely accepted across companies of all sizes and industry sectors in Australia, with 32 per cent of companies indicating that they already have an ERP solution and another 39 per cent saying they are currently implementing a solution."
In the report Langby attributes the continuing acceptance of ERP solutions to the globalisation of the economy and the consequent intensity of competition, accentuated by the rapidly changing focus of consumer demand. Adapting to these forces has resulted in companies striving to reduce costs, optimise supply chains, increase productivity and generally operate more efficiently. Businesses are especially conscientious of these issues in areas of customer service and Y2K compliance.
The report stresses that competition between ERP integrators is fierce, another indication of the market's expansion. "Strong industry knowledge, along with the ability to implement on time and on budget, is crucial to the ERP vendor's choice of being selected as preferred supplier of ERP," states Langby.