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MRO Software Supports Remote Communities of Australian Antarctic Division

  • 19 May, 2004 13:19

<p>For Immediate Release</p>
<p>MRO Software Supports Remote Communities of Australian Antarctic Division</p>
<p>MAXIMO 5 tracks and manages operational requirements
of remote stations</p>
<p>SYDNEY – 19 May 2004 – MRO Software, Inc. (Nasdaq: MROI), the leading provider of strategic asset management solutions, announced that the Australian Antarctic Division (AAD) has implemented MAXIMO 5 across five sites. This successful implementation of an advanced asset management system has helped to make AAD the most technologically up-to-date research establishment of the more than 30 countries that have facilities in Antarctica.</p>
<p>The AAD is part of the Australian Government’s Department of the Environment and Heritage and is responsible for conducting research and conservation projects to protect the Antarctic environment. With four remote stations in the Antarctic and sub-Antarctic, and a home office in Kingston, Tasmania, the AAD needed an asset management system to ensure the timely completion of major projects and a smooth day-to-day operation.</p>
<p>“A project could potentially be delayed a full year if station staff is unable to locate the right parts or order them,” said Jason Watson, MAXIMO Project Engineer, Australian Antarctic Division. “With only one major resupply each year via ship, we need to be extremely diligent with our inventory management practices. The new system will allow us to achieve cost savings by shipping what the stations actually need, rather than what they think they need.”</p>
<p>MRO Software implemented the web-architected asset management system to enable the AAD to maximise productivity, track inventory and extend the life of its assets. These assets include some 100 buildings and a fleet of vehicles that must be optimally maintained to withstand the harsh Antarctic environment, as well as scientific and office equipment, machinery and basic supplies such as food and medicine. MAXIMO 5 is also being used to support the management of all infrastructure services at the stations, including water supply and sewage disposal, lighting and heating, and satellite radio links.</p>
<p>The MAXIMO 5 technology rollout included the first trial site of Casey Station (located just outside the Antarctic circle) going live in September 2003, followed by Davis (the most southerly station) and Mawson Stations in November, and sub-Antarctic Macquarie Island in February 2004. MAXIMO 5 was also installed at the AAD’s headquarters in Tasmania.</p>
<p>“We’ve been impressed to achieve performance levels as quickly as we have,” said Watson. “The main project driver was to get a similar software platform across all of our facilities to keep the stations and home office up to date from an operational and logistical standpoint, and we’ve achieved that.”</p>
<p>Previously, the AAD was using a legacy system for its work orders and inventory management, which relied on separate spreadsheets and manual procedures. An upgrade to a client/server solution, or merely a web-enabled solution, would not have met the AAD’s needs, as they needed a solution that could easily manage upgrades and changes.</p>
<p>“We needed a solution that would allow us to easily access applications and data in Australia and in the Antarctic via the Internet,” said Watson, adding that a 128K satellite link covers all data communication for the Australian base. “With MAXIMO 5, we have only had to update one machine with the software versus 40 to 50 laptop computers, which is significant because maintenance can be challenging on offshore bases that are inaccessible much of the year.”</p>
<p>Since the implementation, AAD’s head office can now access information in real-time, providing it with a much clearer picture of what’s happening on the base. Reports are automatically generated each week with a summary of maintenance completed, as well as repairs, parts or supplies that are needed. Out of the ordinary events, such as breakdowns, are automatically flagged which is important as there is planned changeover of staff every 12 months or more frequently and new staff may not be as familiar with maintenance procedures as their predecessors.</p>
<p>“From an inventory management standpoint, the MAXIMO 5 system provides an accurate list of what’s needed, everything from plumbing fittings to scientific equipment to food,” said Watson. “One of the largest buildings on the station is the stores building, which is maintained at significant cost. We are now able to remove things we don’t need to provide storage space for other supplies.”</p>
<p>By late 2004, AAD plans to install local MAXIMO 5 systems on the stations to improve reliability and speed. When fully implemented, MAXIMO 5 will offer 20 user licenses amongst the 120 or so ‘expeditioner’ tradespeople who live at the stations during the Southern Hemisphere summer months of early-November through late-February.</p>
<p>About MRO Software, Inc.
MRO Software is the leading provider of strategic asset management solutions. The Company’s integrated suite of applications optimises performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets.</p>
<p>The Company’s asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software’s solutions customers improve production reliability, labour efficiency, material optimisation, software license compliance, lease management, warranty and service management and provisioning across the asset base.</p>
<p>MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at</p>
<p>MAXIMO® is a registered trademark, and MRO Software™ is a trademark, of MRO Software, Inc. Other brand names are or may be the trademarks or registered trademarks of their respective owners.</p>
<p>For further information, please contact:
Rochelle Vincent
MRO Software
Phone: + 61 2 9463 7734
<p>Fiona Martin
Max Australia
Phone: +61 2 9954 3492

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