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What's the difference between an ISP and a network integrator?

What's the difference between an ISP and a network integrator?

Almost any reseller can jump into the corporate Internet market, according to Digital Law Resources (DLR) technical director Paul Wallace. And while the services they provide can be completely transparent to the customer, resellers with expertise can garner a handsome commission or fee for service.

Wallace says that DLR can provide both network integration and Internet services from concept to commission, for small to medium networks and beyond. "Whether the customer wants a dial up analogue line or a leased ISDN link and a virtual private network, we can set it up," he said.

He said he had heard the all too familiar sagas of network integrators pointing the finger at ISPs - leaving the customer nowhere.

"The pain is often most profoundly felt at billing time when disputes arise about who charges for what," Wallace said. "By taking ownership of the whole equation, there will be no finger pointing."

Wallace said DLR is using the Optus network, which he argued provides a faster service than Telstra because of its lower network traffic. DLR currently has servers located in Sydney, Melbourne, Brisbane and Toowoomba and plans to extend services all over Australia.

As well as Internet service for businesses, DLR is also offering time-based packages for individuals starting from $144.

One reseller who requested anonymity has already signed up with DLR. He claimed that, in terms of margin, it is the best offering he has seen.

"They appear to have all bases covered and seem to be committed to providing and maintaining the sort of service I would want to extend to my customers," he said.

Digital Law Resources

Phone (02) 9555 2426


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