Cisco Systems Australia has announced it will assess and certify the quality of services offered by regional Internet service providers (ISPs) who use more than 70 per cent of Cisco equipment in their core and access network layers.
More than 180 regional ISPs have already applied for a "rigorous service quality assessment" that, if successful, will grant them the Cisco Regional ISP certification and the use of the rel-ated logo confirming their expertise and reliability in the provision of Internet-related services.
Terry Walsh, general manager for Telco/Service Provider Line of Business at Cisco Australia, said the new certification program will play an important role in maintaining the confidence of the increasingly Internet-reliant public, guaranteeing them the delivery of reliable, secure, and high-quality services.
"By partnering with Cisco through this initiative, ISPs in Australia will be better equipped to offer their customers high-quality, value-added Internet services and will help to reduce customer churn," Walsh said.
Under what has been touted as "the first program of its kind" in Australia, Cisco has already certified the services of seven applicants from regional New South Wales, as well as six Queensland and two Victorian ISPs.