Local reseller Computers Support and Maintenance (CSM) has won a significant tender worth $7.83 million with the Northern Territory Government to consolidate the Territory's four existing e-mail programs across the one messaging and groupware solution.
CSM outbid Compaq and IBM Global Services for the outsourcing contract, which will see CSM rollout, service and support a Lotus Notes e-mail system and eMAG groupware solution to the Government's 11,000 user base.
With the government unhappy with the pricing options presented by the other tenderers, David Knowles, CSM managing director, said the Government chose CSM because it was the "cheapest and the best".
Also the president of the NT Information Industry Association, Knowles was enthusiastic about the message this deal sends to the IT industry.
"We've been a Lotus partner for some time," Knowles said. "The most important thing about this deal is that it gives CSM the recognition that the company has the required skill sets and capabilities. It's just a fantastic contract."
The NT Government has already outsourced nearly 60 per cent of its IT needs, and is looking to outsource the remainder of the service delivery roles. NT's communications Minister Daryl Manzie congratulated CSM's appointment and urged other local companies to follow suit.
"The prime reason for outsourcing the Government's considerable IT requirements is to develop the Territory's capacity to participate in the world's fastest growing service industry," said Manzie. "We will not be contracting to one service provider, as has occurred in other places, and work will be packaged appropriately and let out using normal government procurement processes so we can effectively share the work around."
The facilities management and rollout of the deal will be done in stages said Knowles, with Y2K compliancy issues to be addressed first. The project is slated to be finished by December 2000.