Low-profile integrator Logica is looking at healthy times ahead after completing the integration of the CDMA Business Systems Solution to support the commercial launch of Orange's CDMA network in Australia.
Completion of the project has boosted the company's confidence in the hotly contested telecommunications market. `We are very pleased because it shows the local telecomms operators here we can deliver to time and budget,' said Logica's chief executive officer, Andrew Tindell.
He explained telecomms projects make up more than 30 per cent of Logica's business, and worldwide the company has completed 40-50 similar contracts in the area of customer care and billing solutions for mobile operators.
Tindell believes the company's track record carrying out similar installations gave it good credentials, coupled with a history of having worked with Orange on other projects.
The project took about six months, a tight time-scale because it needed to be ready for the commercial launch of Orange's CDMA service, scheduled for the first half of 2000. According to Tindell, the architecture is scalable, which is important for the system to be expan-ded as Orange's business grows.
Tindell said Logica had about 30 people working on the project. About a year ago the company did some consultancy work for Orange, looking at what the best approach would be. Logica assessed the business requirements of key operational areas, such as customer service, billing data, telephone number management, subscriber credit checking and payment handling.
Logica integrated off-the-shelf products, such as those from BEA, Vantive, Comptel and Intec, with existing and newly developed Orange systems via an integrated customer care and middleware solution.
Tindell believes the key to the project's success within such a short time-scale was the fact that Logica and Orange worked in partnership together, with a success-oriented approach. Logica worked on-site and there was close cooperation between the two companies.