Retail Solutions- Briefs
And then there were five . . .
Electronics retail giant Dick Smith Electronics opened its fifth PowerHouse store in the Melbourne suburb of Nunawading last week. The DSE PowerHouses combine consumer and small business electronics, music, telecommunications and computer products under the one roof.
The new Nunawading store covers a massive 2000 square metres, with over 30,000 products in stock.
Britannica victim of its own success
Sometimes all the best intentions don't help as Encylcopaedia Britannica discovered recently when it tried to boost the traffic that stopped by its Web site with a bunch of new services. Hours after the big name in educational reference material announced its new, free Web content, the site went down. Its servers were `overrun with traffic' said a Britannica.com spokesman.
Soon after, visitors to the site saw a letter from CEO Don Yannias, who apologised for the outage. `In many ways, we have truly been a victim of our own success. We had no idea that this volume of traffic would be achieved so quickly,' Yannias said in the letter.
Encyclopaedia Britannica began offering the free Web content as part of a spin-off of its online and digital products into a separate business unit. Until now, Britannica.com charged a $US5 monthly subscription fee and the fee-based Web site contained only encyclopedia content.
The new site plans to be more of an educational portal featuring encyclopedia text plus news articles from 80 newspapers and magazines, and links to related Web sites. The company now plans to triple the capacity of its servers.
Click go the shears.com
Forget Star Wars, in online retailing it is all about click wars. `Click' war may have erupted last week as e-tail champion Amazon.com filed a lawsuit alleging that top rival barnesandnoble.com copied a patented online ordering feature that stores billing and shipping information so customers can avoid multiple mouse clicking.
Amazon.com started offering its 1-Click feature in September 1997 with a patent on the feature being issued last month. The online retailer of books, music and videos wants a US district court to order barnesandnoble.com to stop using the `copycat feature', according to a written statement from Amazon.com about the patent-infringement lawsuit.