Enterprise Solutions- Briefs
As far as Linux SCOs
Santa Cruz Operation (SCO) and Linux systems packager-cum-vendor TurboLinux have joined forces to cater to the open-source software's newfound, but poorly supported, popularity among enterprise customers.
The partnership will allow SCO to provide TurboLinux customers with Linux Professional Consulting Services to assist in their planning, cost analysis and deployment of the system.
SCO is also developing specific service offerings for the newly announced TurboCluster Server which is a Linux software clustering solution.
Faucet creates its own drip
The management of exponentially expanding e-mail volumes is increas-ingly becoming an issue for enterprises as they look for more cost-effective means of dealing with it.
Hewlett-Packard's Messaging-on-Tap has proven to be a very popular com-ponent of the e-services offerings the vendor introduced in May, so much so that it is now being offered as an individual messaging utility with a monthly licensing fee of $39.95 per seat (or mailbox).
Messaging-on-Tap is an MS Exchange-based system in which HP owns, hosts and operates an enterprise's day-to-day messaging infrastructure so that IT staff don't have to deal with it.
Remote access services and end-user support is also available as part of the MoT modus operandi.
Under HP's MoT, customers get scalability, predictable costs, guaranteed 99.9 per cent availability and five-minute message delivery as well as security and recovery guarantees.
Eric's son is services arm
It would appear that even the big guys are finding it tough relying on hardware revenues alone.
Almost to a man, they are all now chasing value-added services with yet another global technology giant last week committing itself to a future revolving around the Internet and e-business.
Mobile phone and handheld device manufacturer Ericsson has launched a services arm that will initially focus on IT consulting, e-commerce, CRM and managed services.
While not specifically targeting resellers, a spokesperson for Ericsson indicated an understanding that much of the uptake of e-commerce and Web-based mobile solutions will be facilitated by the channel.
It therefore recognises the need to partner with integrators - and other vendors for that matter - to achieve maximum penetration.