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Remedy seeks reseller cure

Remedy seeks reseller cure

Finding new channel partners is a top priority for Remedy Corporation in 2000, after 12 months of "extreme growth" for the enterprise applications provider.

Remedy, which sells its enterprise management solutions 100 per cent through the channel, has doubled its revenue in the last six to 12 months and expects to exceed that over the next 12 months.

"It's been a year of extreme growth and we plan to maintain and increase that growth rate," said Craig McDonogh, Remedy's Asia Pacific Head of Marketing. "To do that we need more partners."

Remedy currently has two value-added resellers (VARs) in Australia, Workflow Solutions and Planwell Technology, and a further seven throughout the Asia-Pacific region.

McDonogh said the company is looking for VARs rather than distributors or volume resellers.

"Our products require an element of consulting and support, that the distributor model just doesn't provide."

McDonogh said new partners would help Remedy extend its geographic coverage and distribute its new products.

"We're grateful for what our current partners have done for us and we will continue to work with them. Increasing our partners will help us extend our coverage from Sydney and Melbourne to other capital cities.

"We're looking for partners with horizontal speciality to sell our new products in customer relationship management (CRM) and employee workplace automation (EWA). They don't necessarily have to have knowledge of our products but they need to have knowledge of the market they are working in."

The company's products include information technology services management (ITSM) products, as well as CRM and EWA.

Remedy was recently named in Deloitte & Touche's prestigious "Technology Fast 500" program, a ranking of the 500 fastest growing technology companies in the US, and also in the Telecom Business magazine Top 500 list of companies playing a crucial role in shaping the future of the telecom marketplace.

Interested VARs should call Remedy Corporation on (02) 9416 0411.


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