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The IT Service Providers Bench marking Study was conducted in February 2013 by Decision Tree Labs and commissioned by Autotask. The study results indicate a strong shift toward utilizing business metrics to ensure long-term business health and growth. The charts that follow are intended to serve as benchmarks for IT service providers worldwide.
iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.
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