You can't always bring customers to your best customer-service tools, but now you can bring those tools to them thanks to a new addition for Salesforce's Service Cloud.
Some U.S. government agencies are using IT systems running Windows 3.1, the decades-old COBOL and Fortran programming languages, or computers from the 1970s.
Thousands of companies were turned into lawbreakers at a stroke the last time the High Court of Ireland referred a question about data protection to the Court of Justice of the European Union. And it may be about to do it again.
The explosion of new generic top-level domains (gTLDs) in recent years can put enterprise computers at risk due to name conflicts between internal domain names used inside corporate networks and domains that can now be registered on the public Internet.
Microsoft is officially dropping out of the smartphone race...except for some strong hints that they will make a Surface phone.
Amazon Web Services consultancy 2nd Watch this week released the findings of an analysis of 100,000 public cloud instances to determine the 30 most popular services being used
Whether they're delivered in parcels or in data packets, goods and services should be available to all European Union citizens wherever they live.
Down, but not out: Microsoft is laying off another 1,850 staff from its smartphone hardware business, but says it isn't leaving the market completely.
Westcon-Comstor Imagine 2016: Security is a see-saw of prevention and protection, says Palo Alto Networks
Businesses are constantly battling the see-saw of security and performance and of prevention versus protection, according to Palo Alto Networks Asia-Pacific head of distribution, Brendon Thwaite.
APC by Schneider Electric and specialist datacentre infrastructure distributor, DPSA, have terminated their distributor agreement in Australia.
Toyota and Volkswagen are the latest automakers to forge alliances with ride-hailing companies, deals that could see the car makers not only sell cars to drivers of the app companies but also develop jointly on-demand mobility technologies.
The Australian Communications Consumer Action Network (ACCAN) has outlined five communications consumer priorities that need to be addressed at the 2016 Election.
Global provider of omnichannel Cloud-based contact centre software, Vocalcom, has signed on Sydney headquartered Cloud software and consulting company, Quality Connex, as an exclusive distributor.
Unified Communication-as-a-Service (UCaaS) provider, Access4, has entered the market in A/NZ with a view to support new channel partners in the region.
Business mobility company, Citrix, has extended on its global strategic partnership with Microsoft. The announcement was made at Citrix’s Synergy 2016 conference in Las Vegas.
Cyber-security company, Centrify, has launched a developer program designed for partners to incorporate security features deemed critical for a business, according to the vendor.
Apple revealed Tuesday that it rehired a security expert who has a background as a mobile encryption pioneer, as the company continues to face scrutiny from governments wanting more access to its products.
Tech giant reveals merger of its Enterprise Services business with CSC, creating a $US26 billion solutions provider.
Only about 1 in 6 respondents to a new survey from the University of Michigan said they'd be interested in owning a fully-self driving vehicle, and women were even more likely to avoid autonomous cars.
Jury deliberations at the Oracle v Google trial were interrupted Tuesday due to technical problems.
The cost of doing business in Australia is constantly rising. Factors such as taxation, geography, markets and commercial decisions all contribute to one of the toughest environments to do business, especially for Australian SMBs.. Read more