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CIOs extend unified communications to mobile devices
A survey finds that IT leaders are accelerating their plans to invest in unified communications and collaboration technologies. But the systems aren't cheap.
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Are CEOs getting the social media thing?
IBM says a study it did of some 1700 Chief Executive Officers worldwide found that many indeed - or should be - grasping social media as a key enabler of collaboration and innovation.
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Unity Systems to distribute Jabra solutions
Jabra A/NZ has appointed Unity Systems to distribute the company’s complete range of Call Centre and Office products.
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Avaya lays out roadmap for unified software management
As Avaya continues its transition from a hardware company into a communications and collaboration software provider, it is going through some growing pains, including a shakeup of executives and uncertainty around a potential initial public offering that's been rumored for months.
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Ian Ross leaves Cisco for Logicalis
Former Cisco head of businesss and market innovation, Ian Ross, has left the networking vendor to join IT solutions and managed services provider, Logicalis, as strategic solutions director.
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Open-source messaging at (nearly) the speed of light
Felix Ehm, a member of CERN's beams control group, has always had a curious and scientific bent.
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Doctors warned not to use social media with patients
Doctors are being cautioned by hospitals they work with to avoid interacting with patients on social media, and that they reject any overtures by patients to interact on the likes of Facebook and Twitter.
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Social media bring business, but add security quagmire
Social media - Facebook, Twitter, LinkedIn, Google+ and so forth - has become a way of life for companies and their employees to interact with the public, but beating back the fraudsters that try to prey on customers, not to mention keeping employees from spilling sensitive data, is becoming a full-time job for many.
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Open source identity: Asterisk founder and Digium CTO Mark Spencer
Imagine an IP voice and unified communications system that can be integrated into any application and customised to meet business needs. Sounds great, right? Well that project is the Asterisk IP-PBX and it's free to use and you get the source code. A far cry from proprietary PBX systems perhaps, but Asterisk has a vibrant ecosystem and is replacing systems from more established telephony vendors. Following interviews with the leaders of the Horde and Free Telephony projects, the Open Source Identity series talked to Asterisk founder and Digium CTO Mark Spencer about how one application can have such a profound effect on businesses and how open source can be a tough competitive landscape.
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Technology argument 6: Facebook vs. Google+ vs. Twitter vs. LinkedIn
Much has changed since we examined the ongoing war between Facebook and Twitter in the autumn of 2010. The stakes are higher, the competition has increased, and we see LinkedIn and Google roaring into the social networking arena like never before.
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Wikipedia celebrates a decade of edit wars, controversy and Internet dominance
Wikipedia and its users are planning more than 300 celebration events across six continents for the 10th anniversary of the free, online encyclopedia that has become an Internet juggernaut by spreading access to information with a model that lets anyone edit its articles.
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The battle over voice, the war of UC
Last week, I wrote about the possible implications of the new lineup of FCC commissioners. They certainly haven't wasted any time: On Aug. 3, the FCC launched a full-scale investigation into the decision by Apple and AT&T to reject Google's voice application for the iPhone. As Sanford Bernstein telecom analyst Craig Moffatt notes, "The issue of application suppression affords the Administration a back door route to Wireless Net Neutrality, something that has been openly espoused by new FCC Chairman Julius Genachowski."
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The why and how of voice portals
For years, IT and business have heard the sexy promise of "IP convergence," which would allow all sorts of voice- and video-enabled applications to appear in business. However, for most organizations, this Jetsons-like vision has yet to occur.
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IP PBXs could be kink in unified communications plans
Buyers of IP PBXs need to look beyond simple voice capabilities to unified communications and make sure the gear they buy will be compatible with applications they will want in the future, experts say.
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Beware of UC security threats
Unified communications opens up your VoIP network to new avenues of collaboration, including instant messaging, video, business applications and e-mail. And that opens up your network to new avenues of attack.
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All eyes on a unified enterprise
Driving better operational efficiency within an organisation is a top priority and unified communications is helping to make it happen.
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Unifying unified communications
Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.
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iAsset is a channel management ecosystem that automates all major aspects of the entire sales,marketing and service process, including data tracking, integrated learning, knowledge management and product lifecycle management.
Market Potential-Strategy Guide to the Active Archive Market
The active archive market is a growing segment where tape is seen as part of a disk or network fileystem. This means that to an end user disk and tape are “blended” and whether file is held on disk or tape is “invisible” to the end user. The active archive market is the fastest growing space in the storage industry and allows direct end user access to tape through a file system front end.
Market Potential-Strategy Guide to the Active Archive Market
The active archive market is a growing segment where tape is seen as part of a disk or network fileystem. This means that to an end user disk and tape are “blended” and whether file is held on disk or tape is “invisible” to the end user. The active archive market is the fastest growing space in the storage industry and allows direct end user access to tape through a file system front end.

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