Communications integrator, Orange Business Services, has launched its ‘Business Together as a Service’ (BTaaS for this article) product in Australia as part of a global expansion.

Telecommunications company, ShoreTel, has appointed Emma McCormack to lead its Asia-Pacific marketing operations from Sydney as director.

Unified communications (UC) vendor, Polycom, has appointed new executive sales leaders for two separate regions.

As businesses “continue to operate in volatility,” innovation and consumer centricity will be the top priority for the C-suite due to the combined potential presented by social media, Big Data, mobility, and Cloud computing, according to IDC.

The growth in mobility and smartphone usage will have a profound impact on legal, accounting, and other professional service firms in 2013 according to NSC Group founder and executive chairman, Craig Neil.

The underlying trends in 2011 are the continued explosive growth of video communications, mobile devices and media tablets. On the surface, they may seem to be very different areas, but in fact we are seeing advances of one area driving adoption in the other. The solution glue is known as unified communications (UC) and the market trend, consumerisation of IT.