iiNet Business admits it has been neglecting its resellers and is undergoing changes to make the most of its channel base.

iiNet has announced a relief package which include cancellation of service without penalty and extended payment options for customers affected by the NSW floods.

Perth-based ISP, iiNet, has reported positive results for the first half of its 2012 financial year with a net profit after tax (NPA) growth of 17 per cent.

Telcos are worried about the insufficient powers the Australian Competition and Consumers Commission (ACCC) can wield over the National Broadband Network (NBN) under NBN Co’s special access undertaking (SAU).

A number of telcos have claimed Telstra’s revised structural separation undertaking (SSU) is still not up to scratch in their submissions to the Australian Competition and Consumers Commission (ACCC).

It has been an eventful year in the telco space to say the least! Here's are some of the highlights.

Consumer watchdog expect to make a final decision on the revised structural separation undertaking in February 2012

So iiNet has committed to buying Canberra-based telco, TransACT, but is it getting a good deal?

The Federal Government’s $36 billion National Broadband Network (NBN) aspires to be an open-access network which will eventually level the playing-field in the broadband market for ISPs nationwide.

But one company already has its own open-access network, albeit on a smaller scale.

TransACT began its life in the 2000 and has strong ties with the main utility services supplier in ACT, ActewAGL. Its origins stemmed from the fact Telstra and Optus left Canberra out of their HFC broadband network footprint.

TransACT and ActeWAGL joined forces four years ago to form Grapevine, an ISP that originally serviced Canberra customers. Since then, it has expanded to encompass the whole of Australia. We talk to the joint venture about the NBN and whether ISPs should be held accountable for users' actions.