News about outsourcing
Interviews about outsourcing
  • Global outsourcing: IT service providers will reach for the cloud in 2010

    By Denise Dubie | 06 January, 2010 07:50

    Despite the economic recession that started in 2008, many IT service providers didn't see the expected boon to business in 2009. Some outsourcers struggled to a degree alongside the rest of the high-tech industry, but IT services experts say they started to see a return to growth toward the end of 2009. That means 2010 could find many outsourcing providers taking advantage of hot technology trends such as cloud computing to sell their services into smaller IT shops. Mike Slavin, partner and practice leader for Global IT Advisory Services at outsourcing industry advisory and consulting firm TPI, shares his take on the coming year and the outsourcing industry with Network World Senior Editor Denise Dubie.

Features about outsourcing
  • How a Private Cloud saves money and the environment

    By Stephanie Overby | 18 January, 2013 20:56

    When Ricoh Europe realized its IT environment was both spiraling out of control and environmentally unfriendly, it turned to a IT services provider for help. Working with Infosys, Ricoh developed a private cloud that helped it consolidate nine data centers into two, cutting infrastructure costs and reducing carbon dioxide emissions significantly.

  • The world's most unusual outsourcing destination

    By Martyn Williams | 11 June, 2010 10:48

    Think of North Korea, and repression, starvation and military provocation are probably the first things that come to mind. But beyond the geopolitical posturing, North Korea has also been quietly building up its IT industry.

  • How to manage outsourcers after the contract's ink is dry

    By Mary Brandel | 09 March, 2010 07:29

    When the global trade association SEMI experienced a big revenue decline last year and had to cut staff, CIO Gil McInnes turned to outsourcing.

  • Outsourcing information security

    By Simon Burson | 28 January, 2010 07:24

    The need to keep information secure is not a recent development. To satisfy this need, most organisations construct a list of security requirements based on common sense. This has proven fairly effective with simple and well understood media such as pen and paper. As information management (and its security) has become more complex in nature, the likelihood of a gap in that common sense list of requirements has increased.

  • ANZ to Spend $500m on Managed Network and Services

    By Tim Lohman | 05 May, 2009 10:04

    Singtel-owned telco Optus is provide telecommunications and managed networks service to the ANZ bank under a new $500 million, five year contract.

  • 10 Cultural Faux Pas You Should Never Make in India

    By Shawna McAlearney | 18 April, 2009 09:02

    It's been 12 hours since your last bite to eat. Your stomach growls angrily as you meet the host who will take care of all your needs while you prepare to sign a big contract with his company. He takes you out to dinner at a nice restaurant--please tell me you didn't just order a steak!

  • Cisco quietly downsizing through outsourcing

    By Jim Duffy | 13 March, 2009 10:26

    When Cisco celebrated the fifth anniversary of its New England Development Center last year - a ceremony attended by Massachusetts Congresswoman Niki Tsongas and a representative from Gov. Deval Patrick’s office - the company was quietly preparing to move several jobs from there and other locations to contractors in India and elsewhere, mostly in the company's Network Management Technology Group (NMTG).

  • Where the US presidential candidates stand on tech issues

    By Grant Gross | 21 October, 2008 07:40

    The 2008 presidential election gives CIOs and other IT executives a choice of two major-party candidates who are interested in technology-related issues. While the US economy and the war in Iraq have dominated the debate between Republican nominee Senator John McCain and Democratic nominee Senator Barack Obama, they have also hit on such IT hot buttons as telecommunications and tech jobs.

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