The rise in service orientated purchasing and a move towards hosted offerings will be the major trends that drive the unified communications (UC) industry this year, according to newly appointed head of services at NSC Group, Col Rennie.

Communications integrator, NSC, has appointed Stephen Johnson as its latest NSW state sales manager.

Disappointing sales and conflicting business models between the vendor and reseller has led NSC to can its Sun Microsystem’s business unit, according to the integrator's chief.

Resellers are divided on the impact of plans to extend Australia’s Do Not Call Register (DNCR) to include business and government telephone numbers.

Communications integrator, NSC, has teamed up with speech applications vendor, Inference Communications.

Avaya integrator, NSC, has become a Nortel Gold vendor partner as part of efforts to take a multi-vendor approach.

Avaya integrator, NSC, has further extended its SME customer portfolio through a contact centre tender win with student recruitment provider, Hobsons.

NSC has begun its IP telephony system rollout at Sydney’s Macquarie University.