Vodafone has made the Google Nexus One available for pre-order.

Big hype didn't equal big sales for Google's Nexus One. According to reports only 20,000 Google Nexus One phones were sold in its first week of sales, according to sales estimates from market research firm Flurry. In comparison to its Android sibling the numbers are 12 times lower than for the Motorola Droid and 80 times lower than for the iPhone 3GS.

Google and T-Mobile USA today reacted to hundreds of online complaints about the Nexus One smartphone and confusing customer support for the device, with a Google spokesperson characterizing the complaints as having come from a "small group of customers."

Nexus One mobile phone users, already outraged about inconsistent 3G coverage and confusing customer service, joined with bloggers today to gripe about a $350 equipment recovery fee Google is imposing on phones that are returned before 120 days and after the 14-day trial period.

The Nexus One "superphone" revolution appears to be experiencing some backlash. Google's Nexus One has been available for less than a week, yet customers and developers are already amassing a growing list of issues and complaints.

The Nexus is raising quite the ruckus. From the squabble over the device's name to complaints over poor 3G performance and subpar support, Google's first foray into phone sales is taking some unfortunate twists.

Google’s much-anticipated Nexus One smartphone has been internationally launched but will not reach Australia for the foreseeable future.

Google unveiled the Nexus One a little over a week ago after weeks of rumors and hype. Not only has the Android-based handset failed to revolutionise the smartphone industry as some had speculated, but the spiraling debacle suggests Google may have underestimated what it takes to compete in the smartphone arena.

From complaints over the Nexus One's slow and confusing customer service to eye-popping early termination fees, Google's proving to be just another phone maker, not the revolutionary we once hoped for.

Google's poor tech support for its Nexus One smartphone is making some buyers downright hostile toward the company we've all been programmed to love.

A venerable New Year's tradition in the tech world entails trotting out year-old predictions by analyst shops and laughing at their off-base prognostications. But here's a surprise: The two biggest analyst firms still standing -- Gartner and IDC -- did a pretty good job a year ago forecasting the shape of IT in 2009, as did the smaller Forrester Research and 451 Group.