An increasing focus by financial institutions to engage with customers means that there new opportunities for managing social interactions via IT, according to IDC.

Agreement inked for first building at new Melbourne datacentre development site

Australian banks' antiquated payments systems make it easier for customers to get a divorce than to switch banks, according to Ducth bank RaboDirect.

National Australia Bank's online unit, UBank, thinks it will permanently change banking industry business models, but BankWest says online banks will eventually be eaten by bricks and mortar parents.

National Australia Bank has become the latest Australian banking giant to flag an interest in the emerging cloud computing space, joining a global alliance of customers and vendors last week to help steer data centre requirements for the cloud.

IT services company, ASG Group, has acquired Melbourne-based IT consulting firm, Dowling Consulting, for an undisclosed sum.

Business software vendor, MYOB has appointed Dominic O’Hanlon as Chief Strategy Officer and Simon Raik-Allen as Chief Technology Officer.