News

• Telstra makes “substantial revisions” to SSU, submits to ACCC

  By Spandas Lui | 09 December, 2011 12:49

  Consumer watchdog expect to make a final decision on the revised structural separation undertaking in February 2012

• CommsAlliance and ISPs proposes “ground-breaking” copyright scheme

  By Spandas Lui | 25 November, 2011 16:45

  Copyright infringement notices are on the table but disconnection of customers is not

• Primus CEO: Shutting down copper is “a really dumb thing to do”

  By Spandas Lui | 26 October, 2011 17:07

  Decommissioning the copper network is not economically viable and will deprive customers of choice, according to the telco’s CEO, Tom Mazerski.

• Many price plans cheaper on NBN than ADSL 2+: Analysis

  By Hafizah Osman | 18 October, 2011 16:21

  Claims collective underlying prices for many NBN plans are cheaper on a per gigabyte usage basis

• yARN: Here's something radical - the existing customer comes first

  By Stephen Withers | 11 August, 2011 16:32

  The newly appointed CEO of Primus Australia, Tom Mazerski, reckons telcos have lost sight of their existing customers and are instead focusing too much on trying to attract new customers. There shouldn't be anything controversial about that. After all, the idea that it is cheaper to keep a customer than to acquire one is conventional thinking.

• Primus names Bhatia's successor

  By Spandas Lui | 01 August, 2011 16:08

  Primus Australia has revealed Tom Mazerski as its new CEO, taking over from Ravi Bhatia who announced his retirement last month.

• Bogus NBN salespeople on the prowl in Tasmania

  By Spandas Lui | 15 July, 2011 14:31

  Consumer action group warns of salespeople posing as representatives from major telcos to offer NBN services.

• Survey: Are you on the right broadband plan?

  By Hafizah Osman | 11 July, 2011 15:16

  Compare Broadband claims 38.5 per cent of Australian broadband users should consider upgrading their plan, according to a survey conducted by the company.

• ACMA: Wireless not killing fixed-line broadband take-up

  By Spandas Lui | 05 July, 2011 16:02

  Despite the surging popularity of wireless Internet, fixed-line broadband services continue to grow, according to a report by the Australia Communications and Media Authority (ACMA).

• TransACT joins NBN mainland trials

  By Spandas Lui | 29 June, 2011 11:11

  TransACT has become the newest ISP to join the National Broadband Network (NBN) mainland trials.

• iiNet fares best in TIO complaints

  By Spandas Lui | 04 May, 2011 17:28

  Perth-based ISP, iiNet, has gone against the tide by becoming the only major carrier to experience a drop in the number of consumer complaints lodged to the Telecommunications Industry Ombudsman (TIO).

• Vodafone Hutchison Australia joins NBN mainland trials

  By Spandas Lui | 04 May, 2011 11:37

  Vodafone Hutchison Australia (VHA) has taken its first steps to providing consumer fixed-line broadband services by joining the mainland National Broadband Network (NBN) trials.

• yARN: The year the NBN ate the world

  By Mike Gee | 25 April, 2011 06:00

  I don’t know about you but I’m sick of the NBN. I want it - but I’m sick of it. In the 10 weeks to April 11, the ARN website alone has run 70 stories about the NBN. On one day on the Google Sci/Tech index page there were 283 NBN stories acknowledged.

• NBN Co uses forum to get pricing message across

  By Julia Talevski | 15 April, 2011 16:52

  The company behind building the national broadband network, NBN Co has taken to popular forum, Whirlpool, to supply comprehensive detail on its pricing model.

• Mainland NBN trial ISP list released

  By Spandas Lui | 08 April, 2011 10:26

  NBN Co has revealed a list of 12 ISPs participating in the National Broadband Network (NBN) mainland trials.