Integration and services specialist, Gen-i, will expand its client support operations within Australia.

An expensive and long-troubled software program for California's pension system that went live last year has stumbled out of the gate, with some areas of service dealing with significant and growing backlogs, according to a report released Tuesday by officials at the California Public Employees' Retirement System (CalPERS).

Epicor is being taken to court by a customer over an allegedly failed ERP (enterprise resource planning) implementation, but the case may illustrate the potential dangers customers engender by embarking on such IT projects by themselves.

Public-sector ERP (enterprise resource planning) software projects historically have experienced some of the industry's most dramatic cost overruns and delays, a fact that a new report by the U.S. Government Accountability Office brings into sharp relief.

Data#3 has announced a new partnership with EMC, one of the world’s largest storage vendors.

The convergence of traditional IT and the telecommunications industry has meant that players from both industries are looking at a broader range of opportunities. But what services do traditional IT resellers and integrators need from their distributor and vendor partners to adopt a broader role in the market, and where is the value for all in making the transition to telecommunications

BigCommerce, a Sydney-based e-commerce platform, has launched a $2 million integration fund for developers.

IT service provider, Kiandra IT, has reported good first-half financial year results and is expecting to grow the business’ revenue by 49 per cent in the 2012 financial year.

Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.