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NBN Co has signed four telcos to take part in a Fibre-to-the-Building pilot in Melbourne.
ISP Internode, the Apple iPhone, Southern Phone and Amaysim have all taken out major awards at the annual Roy Morgan Research Customer Satisfaction Awards in Melbourne.
iiNet is continuing to see the benefits of its acquisitions over the past five years, recording what it calls a record result across all key metrics for the first half of the 2014 financial year.
Adam Internet has become one of the latest sponsors of the Tour Down Under. The cycling event has become the most recent sponsorship investment for the iiNet subsidiary.
Although iiNet supports the NBN Co's Strategic Review of the National Broadband Network, acting CEO, David Buckingham, said it needs to take a step back from the retail services space.
Australian Internet service provider (ISP), Jiva, has implemented Oracle Service Cloud for its customer service interactions.
Internet services provider iiNet has made its NBN 25/5 wireless broadband service available to customers in regional areas of Queensland and Tasmania.
iiNet chief executive, Michael Malone, has announced he will take a break from the company he founded for up to six months.
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The IT Service Providers Bench marking Study was conducted in February 2013 by Decision Tree Labs and commissioned by Autotask. The study results indicate a strong shift toward utilizing business metrics to ensure long-term business health and growth. The charts that follow are intended to serve as benchmarks for IT service providers worldwide.Most Commented
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