Software Asset Management (SAM) is among the top business priorities for 2013, according to IT asset management vendor, Express Metrix.

ICT recruitment activities may be slowing down as the Australian ICT industry prepares itself for the looming federal election, according to the Information Technology Contract and Recruitment Association (ITCRA).

Small businesses are losing more than $24 billion in productivity each year when nontechnical employees, referred to as involuntary IT managers (IITMs), are tasked with managing their company’s IT solutions.

Weadrant. b chat is the favoured new channel for consumer customer service in Australia, according to a new report from research company, Fifth Quadrant

SMBs that embrace Cloud computing and business websites are much more likely to enjoy rising revenue than others, according to accounting software provider, MYOB.

Future-proofing the datacentre should be a core focal area for end user organisations, according to datacentre vendor, NextDC.

The next generation of broadband-enabled applications will be more about connecting households to new Cloud services than checking emails and social media invites, according to Australian national science agency, CSIRO.

Although businesses expect massive change from the NBN, many of them are still underprepared for its effects on their employees and the market share, according to a survey by telecommunications company, Macquarie Telecom.