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News about e-mail
Features about e-mail
  • Email vs. IM vs. SMS: Choosing the right one

    By Tony Bradley | 14 January, 2012 04:16

    Communication is the lifeblood of productivity. Businesses need to communicate with customers, managers need to communicate with employees, and workers need to communicate with peers. Effective communication is a crucial element of getting things done.

  • Deploying hybrid cloud email: What you need to know

    By Matthew W. Cain | 08 November, 2011 09:43

    Email/calendar systems are the most important communications channels for enterprises, and deliver a reliable, cost-effective and secure mechanism for collaboration. An email system is typically used for a decade before suppliers are changed: organisations should apply significant due diligence in selecting an email system, given the criticality of email to their overall health.

  • With thick skin, Google CIO finds job rewarding

    By Juan Carlos Perez | 14 January, 2011 05:25

    When Ben Fried left his post as IT managing director at Morgan Stanley and took over as Google's CIO in May 2008, he knew what he was getting into: supporting a user base full of technology experts and computer industry stars, like co-founders Larry Page and Sergey Brin, CEO Eric Schmidt and Vice President Vint Cerf. In a recent interview with IDG News Service, Fried spoke candidly about his job and shared tips and advice for fellow CIOs, including the urgent need for tablet device strategies. An edited transcript of the interview follows.

  • Did e-mail and the Internet kill the 9-5 workday?

    By Tony Bradley | 06 September, 2010 23:43

    Have you checked your work e-mailtoday? If you're like most employees in the United States and United Kingdom, the answer is yes despite the fact that it is not only the weekend, but an extended holiday weekend for most workers in the US. A day off is becoming an increasingly foreign concept as workers stay connected virtually 24/7.

  • Unifying unified communications

    By Francois Depayras | 13 August, 2008 09:21

    Integrating enterprise communication tools -- from telephony to e-mail, conferencing and instant messaging -- is the key to delivering a richer collaboration environment that increases productivity. But deployment and management of unified communications systems can be daunting.

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