Cloud and mobility service, power-wise hard drive, virtualisation management, and CRM.

The latest from Next Digital, Actian, SugarCRM, and WatchGuard Technologies; news in appointments, partnerships, and achievements

$20 million raised to create global Cloud service provider powerhouse

Big data , and the need to analyze data that's collected from every interface and sensor imaginable, is increasing the demand for people with statistical and mathematics backgrounds.

The productivity of salespeople could jump with the upcoming release of native Microsoft Dynamics CRM applications for specific mobile platforms and put the software vendor ahead of some of its competitors, an expert says.

The vendor recently launched its CRM product, Starter Pack for Business One, directly competing with MYOB

Contact centres most likely to invest in customer relationship management, workforce management, Web chat/SMS and social media technologies

CSC lands $15 million LeasePlan services deal

Avanade Australia Country Manager, Jeyan Jeevartnam, on the company’s position in Australia and its plans for future growth.

The Gillard Government’s carbon tax has provoked varied and, in some cases, extreme reactions but the message from the channel is simple - bring it on.

As a "horizontal application," Salesforce.com can be used for SFA and CRM across a wide range of companies and use cases. It's also a platform for building business applications in vertical industries such as financial services or real estate. Almost all these classic CRM applications involve customer acquisition, service, and relationship management-all related to revenue.

A guaranteed way to increase your company's sales is to have a system in place to manage your sales activities. Having a custom relationship management (CRM) system that is easy and gets used by the sales team is a great step towards that goal.

Software developer Christopher Shockey saw the first signs of trouble in late 2008. A sales rep who had always represented Web application development provider Coghead was now calling on behalf of Coghead's much larger rival Salesforce.com.