While the BYO trend is most commonly associated with employee-owned smartphones and tablets entering the workplace, new research by Cloud and mobile services vendor, LogMeIn,sheds light on another growing aspect of employee-driven tech adoption: the rise and impact of bring your own apps (BYOA).
While many large organisations see smartphones, tablets and employee-owned devices in the workplace as inevitable, the majority are lagging in providing employees with more than basic (email/calendar) mobile applications.
The enterprise has gone mobile and there's no turning back. And while the BYOD movement has received plenty of attention, IT departments are getting a handle on the security risks of personal mobile devices in the workplace. The next challenge is "bring your own application" (BYOA), because many public app stores have serious malware problems.
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The IT Service Providers Bench marking Study was conducted in February 2013 by Decision Tree Labs and commissioned by Autotask. The study results indicate a strong shift toward utilizing business metrics to ensure long-term business health and growth. The charts that follow are intended to serve as benchmarks for IT service providers worldwide.
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