An increasing focus by financial institutions to engage with customers means that there new opportunities for managing social interactions via IT, according to IDC.

The trusty telephone is emerging as one of the key elements in new multifactor authentication schemes designed to protect online banking and other web-based financial transactions from rapidly evolving security threats.

Westpac Banking Corporation has put the future of 28 IT management roles in doubt by commencing a review of their roles as part of a group-wide restructure.

Wireless application vendor, TalariaX, is looking to extend its reach into the Australian market.

Australian banks' antiquated payments systems make it easier for customers to get a divorce than to switch banks, according to Ducth bank RaboDirect.

National Australia Bank's (NAB) payments processing meltdowns were a "wake-up call" for the financial services community, a technology conference has been told.

The lack of competition among the big four banks is slowing the development of mobile banking in Australia, IT experts say.

Senior banking and business executives have called for a cost-benefit analysis and business case for the Government’s National Broadband Network.