Software: Case studies

Case studies
  • Case study: Cutting the paper trail

    By Matthew Sainsbury | 07 April, 2010 08:01

    Strange as it may seem, there are still opportunities available to organisations to help customers improve their efficiency by simply transitioning processes from the realm of paper-and-ink to the digital era, as Dimension Data discovered. MATTHEW SAINSBURY reports.

  • Case study: Smoothing workflow

    By Matthew Sainsbury | 07 April, 2010 08:58

    With just five per cent of its workflow being completed within agreed service times, Teacher’s Health Fund was facing a ticking time bomb before customer dissatisfaction erupted. Dataract was able to turn the situation around completely through a well-designed and implemented workflow management solution. MATTHEW SAINSBURY reports.

  • AFL deploys voice recognition to remain on top of the game

    By Kathryn Edwards | 24 November, 2008 08:34

    The Australian Football League (AFL) has partnered with Melbourne-based voice recognition company, Inference Communications, to keep on the top of the deluge of calls it receives from supporters during the season.

 

Latest News

04:00PM
Over a quarter of Australians won’t bank on their mobile: Kaspersky
12:30PM
HDS A/NZ Partner Summit 2014 in Noosa (+15 photos)
12:28PM
The Google shakeup continues: Andy Rubin is out
12:09PM
Impact Systems boss wants to buy 10 resellers
More News
05 Nov
LIVE Webcast: Lessons Learned from the Biggest Security Breaches
05 Nov
vForum 2014
10 Nov
Ascom Myco Launch Event
11 Nov
DCIM Certified Solutions Professional
View all events