Social Networking

Recent Facebook storefront failures are all part of the learning process for social media e-commerce, according to Naked Communications founder and consumer psychologist, Adam Ferrier.

The Yahoo-owned photo sharing site Flickr is about to get a makeover, with new interfaces for viewing and uploading photos.

Businesses have the ability to accelerate performance in 2012 from the convergence of five emerging technology forces, according to Deloitte’s recent Tech Trends report.

Managing your company’s reputation in an online world has become an increasingly complex and difficult task. Ensuring that employees adhere to appropriate guidelines on Facebook and Twitter is difficult enough. Preventing customers from venting their spleen over poor service and faulty product is even harder. But what do you do when someone outright impersonates your company’s brand in a social media forum?

Twitter says it will make privacy guidelines more explicit after it admitted copying entire address books from people's smartphones and storing the information on its servers, according to reports.

Communication is the lifeblood of productivity. Businesses need to communicate with customers, managers need to communicate with employees, and workers need to communicate with peers. Effective communication is a crucial element of getting things done.

You can use Twitter for more than just gaining a huge mass of followers. It's also a great way to engage with customers--even dissatisfied ones--and turn them into happy advocates of your brand in less time than traditional customer service often takes. All it takes is being active on Twitter and following a few simple steps.

Much has changed since we examined the ongoing war between Facebook and Twitter in the autumn of 2010. The stakes are higher, the competition has increased, and we see LinkedIn and Google roaring into the social networking arena like never before.

Embedded in the heel of his shoe was an early example of the Internet of Things -- but Andrew Duncan didn't know it at the time.