SMB Market: Opinions

  • 10 new words you need to know in Silicon Valley

    As mobile and consumer technology alters our lives, new coinages bubble up in the social networks to capture and express how people live. Here are 10 new words you need to know in order to describe the culture of Silicon Valley as well as the culture changes the valley is bringing into existence.

  • The art of storytelling in the age of content marketing

    The road to Contently Summit is lined with the homeless who live in the shadow of City Hall's towering dome. Along Market Street, the sour stench of urine and feces and unwashed bodies closes in. I turn west on Mission Street making sure to avoid eye contact with the forsaken outliers cursing at the world. Two giant, yellow construction cranes stain the skyline, and I feel a sense of dread at tech gentrification's Second Coming. Skirting iron-barred liquor stores and smoke shops, I finally arrive at Contently Summit, which I recognize by the "private party" sign out front. It is like an island resort serving free drinks and selling timeshares in the midst of a polluted, roiling sea of poverty.

  • IT leadership lessons from Sun Tzu: Passion matters

    I recently attended an event celebrating the 50th Anniversary of Moore's law and was entranced by some of the old stories from Intel's founding. Part of what I found fascinating was the virtual passing of the torch from the passionate founder Gordon Moore to Intel's current CEO Brian Krzanich.

  • Surveys show that enterprises tablet use is on the rise

    One in three U.S. adults now owns a tablet computer, up from 18% last year, according to a June 2013 study by the Pew Internet and American Life Project. So what about professional use? Are tablets standard-issue employee equipment? To find out, CDW surveyed professionals from midsize and large business, healthcare, higher education and state and local government to see how these devices are affecting day-to-day productivity.

  • Mobile is magic for small business

    With the increasing convenience and availability of mobile technology, small businesses are finding it easier to compete. The Small Business Mobility Report by CDW found that nearly all respondents -- 94% -- agreed that their use of mobile devices for work tasks has made them more efficient. This efficiency boost grants small businesses an opportunity to extend reach and increase productivity without emptying the piggy bank.

  • Data backup should never be Plan B

    Data is more important to businesses today than it has ever been, doing everything from revealing trends in customer behavior to comparing sales performance across business units and regions. Comprehensive data collection provides the who, what, when and how associated with almost all organizational activity. This information is incredibly valuable to executives because it plays a critical role in strategic business decisions. As such, all businesses - big and small - must have a data backup strategy in place to protect against data loss.

  • Preparing your business for mobility

    Small and midsize businesses (SMBs) are in a state of transition when it comes to juggling network needs with mobile device use. A recent CDW report on small-business mobility found that more than three-quarters of IT managers have deployed smartphones to their workforce, and more than half have deployed tablets. However, many employees prefer using their own devices: Almost 90% of IT managers recognized that employees are using personal devices for work.

  • Maybe it is easy being green

    IT professionals implementing energy efficient solutions in the data center are realizing big savings, and many report it has been easier to do than they thought it would be. In its fourth year, the CDW Energy Efficient IT Report found that implementing energy efficient solutions is easier than the typical organization perceives. Even better, "green" initiatives are gaining respect in the IT world, with 43% of survey respondents identifying green initiatives as a top driver for data center consolidation.

  • Four databases for iOS: Two good, two meh

    I'm trying to automate my beloved's business and, to this end, I need to create a system to generate receipts and trap client data. What I want to give her is a forms-based application that can run on an iPhone and or an iPad without being connected to the Internet.

  • Consulting room: Look before you leap

    It probably won’t surprise you to know that companies in Australia are using social media as a core part of their business strategy in greater numbers every day. This includes Dell, Coca-Cola, V Australia and Toyota to name a just a few high profile organisations.

  • Take advantage of the recession

    Virtually every IT organisation is feeling the impact of the global downturn. But there is a silver lining. It provides an opportunity to challenge the status quo, eliminate ineffective systems and services, and make changes that management has previously refused to consider.

  • Solution selling 101

    I hear people talking about selling solutions all the time. What they normally mean is that they want to bundle together as many products as possible to increase the sale to the customer. That to me is NOT a solution sale. It’s a drive for revenue and ultimately not something that is good business.