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Business Insight: Reviews

Reviews
  • Tighten up your customer focus

    By James E. Gaskin | 05 December, 2008 06:17

    In sports, successful athletes narrow their focus during crunch time. They may concentrate on footwork, technique or increase their margin for error. Technology providers must do the same thing during tough economic times. You must focus on your customer and nothing but your customer, whether the customer is a consumer, another business, or internal departments needing technology and support.

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